RETURNS

Have you received a product that doesn’t fit, didn’t live up to your expectations, or is this a complaint?

Once you’ve logged in, you’ll be guided step-by-step through the process of returning the item you wish to return and selecting a replacement. Please follow the guide carefully so that we can process your return quickly. We offer 30-day returns and 101 days to exchange or get a gift card. You’ll find your order number in your order confirmation.

Log in to the returns portal using your order number and postcode.

We offer 30-day returns and 101 days to exchange or get a gift card. If you’d like a different colour, please select a gift voucher.

The delivery charge will be deducted from the amount you receive as a refund. If you exchange the item for a different size or a gift voucher, we will cover both the return and the new delivery charges.

If you wish to make a complaint, you must also follow the guide on the returns portal. It will guide you through the process of submitting your case.